Warranty Policy
Before you return your batteries.
Please consider certain things when dealing with alarm systems, UPS systems,
wheelchairs, scooters and other battery operated devices or applications
that require batteries. Below are a few suggestions that customer would
be responsible for analyzing first which may eliminate an existing problem
you may have before returning batteries to Atlantic Battery Inc.
Above questions are some common problems known to make one think there
is a battery problem. If all the sugestions above check out, then customer
would have to determine which battery or batteries are defective. Send
us back the batteries for full refund or replacement. If batteries are
in fact defective, Atlantic Battey Inc. will refund full amount of batteries
including shipping costs, or ship you new batteries at the expense of Atlantic
Battey Inc. If batteries are not defective, the customer will be responsible
for all shipping costs when shipped back to Atlantic battery Inc. and then
back to customer. Note: If customer ships batteries back to Atlantic Battery
Inc. we advise the customer to pack them well, so as not to result in any
damage to battery or batteries due to the usual rough handling of shippers.
Any merchandise that is returned to Atlantic Battery Inc. by customer and
is damaged during the shipping process to Atlantic battery Inc. will void
any warranty issued from Atlantic Battery Inc. Customer would be responsible
to contact shipping company to make your own personal claim of the damaged
merchandise! Atlantic Battery Inc. will not be held liable for any damage
in returned merchandise such as cracked battery case or damaged terminals
or posts, or any other abuse such as over-charging or batteries that were
installed or un-installed improperly.
Our suggestion is that if customer insists that there is in fact a battery
problem, you may want to get a professional opinion to determine exactly
which battery or batteries are defective before you return them to Atlantic
Battery Inc. This will be more cost effective for customer. Atlantic battery
Inc. will not be held liable for any expense incurred for batteries shipped
back that "do not" have any manufacturers defect. We would want
to eliminate any un-necessarty cost to our customer as well as to Atlantic
Battery Inc.
Return Policy.
If customer is not completely satisfied with product, or the wrong item was shipped, please return in re-salable condition within 10 days of invoice and Atlantic Battery will issue a full refund of merchandise excluding shipping costs. If shipment was damaged on initial shipping from Atlantic Battery Inc., please notify us immedieately so claim can be filed. If Customer placed an order with Atlantic battery Inc. and shipment is refused by customer, and battery is returned in re-salable condition there will be a 20% restocking fee of total invoice amount, and an additional $5.00 handling fee will be deducted.
We thank you for your cooperation. Please call us if you have any further
question.
Sincerely,
Customer Service
Atlantic Battery Inc.
Miami, FL


Miami, FL
Toll Free 800 514-4584
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